Services

The PBI Difference

Income - \'in-küm\ n.
a gain or recurrent benefit usually measured in money.

Professional Billing is in the business of maximizing your income. It's what we do best, so you can focus your attention on what you do best... practice medicine.

Account Work Flow

Your account is funneled through a departmental workflow each day. This ensures that your account is managed with a level of redundancy that holds us accountable to the proper administration of the account. This flow includes some or all of the following; Courier Service, Coding & Review, Admitting & Charging, Payment Processing, Follow-Up, Auditing, and, if necessary, Upper Management. In addition, your statements and “final attempt collections” are handled by additional staff through our affiliate companies on a daily basis. View the account work flow here

Payments are processed and deposits are made Daily
Charges are picked up by courier service Daily and are keyed within 24 hours
Payments entered are balanced Daily, Weekly and Monthly with bank Deposits made
All primary, secondary and tertiary insurance carriers are billed Daily
Statements are mailed to Patients Daily
Accounts are transferred to a collector on a Weekly basis
Claim errors or account errors are corrected Daily
Follow-up on rejected, denied and pending claims are performed Daily
Patient and insurance refunds are researched and processed Monthly
Money collected is electronically transferred to your practice bank account Weekly and the remaining balance is transferred following the end of month procedures
Remits are monitored Continuously to ensure that carriers are not paying less than the maximum allowed and adjustments are made as needed
Our fees are based on a percentage of your collections; if we don’t collect your money, we don’t get paid.
Monthly practice analysis reports
Aged Analysis Summary Totals
Aged Trial Balance Master File Statistics
Payments, Debits, Charges & Credits Distribution Report
Physician Procedure Report
Practice Analysis Report by Procedure
Procedure Report
Procedure Report by Location
Revenue Center Summary Report

In addition to the various standard analysis reports, we provide a complete report customization service. In most cases, if we have captured the information in our system, we are able to produce a report from it.