Support

Welcome to PBI Support.  Our commitment is to provide fast response time and personal service to users of any PBI application.  You can reach us at any time of the day with our support ticketing system.  Also, we provide free Chat Support from 7am to 5 pm (Central Time). 

At PBI we strive to stay on top of the latest technology to provide maximum reliability and security.  We employ technologies from Sequel Systems, VMware, Cisco, Microsoft, and many of top technology companies.

Frequently Asked Questions

Q: Is my data secure?
A: Yes we have Firewall solutions from Cisco that is constantly monitored to provide the highest security standards for your practice.
Q: Is my data backed up regularly. 
A: Yes your data is backed up and stored daily at a secure remote facility.
Q: How do I contact support?
A: You can visit us at support.mypbi.com and open a support request or chat with us online.
Q: How do I access my data at PBI?
A: Your data is available anytime and anywhere using our Secure Remote Application.